App / Slots
ki66 takes a direct approach to data privacy — what we collect, why we collect it, and how you can review or correct it is written here in plain language. Access to this platform and the rights described below depend on your local law and eligible region.
When you create an account on ki66, we collect the information you provide during registration — name, email address, and contact details. If you add a payment method such as Nagad or Upay to your account wallet, the transaction reference data associated with that method is recorded so we can match deposits to your account and process withdrawals correctly. We do not store your full Nagad or Upay credentials on our servers; only the reference identifiers needed to reconcile your account balance are retained. We also collect technical data such as device type, browser version and session timestamps. This helps us keep the platform working correctly on mobile, which is how most people in Bangladesh access ki66. Cookies are used to maintain your logged-in session and to remember language and display preferences. We do not sell your personal data to third parties. Data shared with payment processors is limited to what those processors require to complete a transaction. Any processing of your personal data is subject to the applicable laws of the jurisdiction in which you access this service, and eligibility depends on local law and your eligible region.
Transaction reference identifiers from Nagad transfers are stored to match your deposit to your account. Full wallet credentials are never stored on our side.
The same reference-only approach applies to Upay transactions. We keep only what is needed to reconcile your account wallet balance.
Browser type, device model and session timestamps help us maintain stable mobile access. This data is not shared for advertising.
Session cookies keep you logged in. Preference cookies remember your display settings. You can clear cookies via your browser settings at any time.
This policy applies to data processed directly by ki66 when you use our platform. It covers your account registration data, your in-session activity on our site, and transaction reference data associated with payment methods you add to your wallet. It does not extend to third-party services you reach from our pages — payment processors, studio game servers or external links each operate under their own data terms. Understanding the boundary between what we control and what a third party controls helps you know who to contact when a question arises.
Login records, email address, registration details and session activity fall fully within this policy. You can request a summary of this data by contacting our support team.
Payment reference IDs linked to Nagad or Upay deposits and withdrawals are covered here. The payment processors themselves maintain their own separate data policies.
Game content delivered by studios such as Habanero or Spadegaming runs on their own servers. Their data handling is governed by their own terms, not this policy.
Any external link you follow from ki66 exits the scope of this policy immediately. We recommend reading the privacy terms of any third-party site you visit.
You have real, practical steps available when it comes to your data on ki66. The first is review: you can ask us to show you what personal data we hold on your account. The second is correction: if your registered name, email address or contact number is wrong, you can update most fields directly in your account settings page, and where a field is locked, our support team can make the change after verifying your identity. The third is a formal query: if you want to understand exactly how a specific piece of your data is used — such as why a transaction reference is retained or how long session logs are kept — you can raise that question through our published support channels and we will respond with a factual answer. The fourth is a deletion request: where local law permits and where retaining the data is not required for legal or financial reasons, you can ask us to remove personal data tied to a closed account. Each of these steps starts with contacting ki66 support directly.
Submit a data access request through the support contact route and we will confirm what personal data is held under your account.
Most fields — email, phone, display name — are editable in account settings. Locked identity fields require a verified support request to update.
If you want to understand the specific purpose or retention period of any data point, ask via our support route and we will answer factually.
Where local law and our financial record obligations permit, you may request removal of personal data linked to a closed account. Eligibility depends on your region.
If you have a question about this privacy policy — whether it is a data access request, a correction, or simply a question about what we hold — use one of the contact routes published on our site. We do not publish response-time commitments here because those depend on the nature of your request and your region. What we can confirm is that every privacy-related message is handled by the same team that manages account support, so you do not need a separate channel for data questions.
Open the live chat widget on any page when you are logged in. Type your data question and the support team will direct it to the right person. This is the fastest route for straightforward questions.
Send your privacy request to the support email address listed in the Contact Us section of our site. Include your registered email so we can locate your account record quickly.
The help centre covers common privacy and account questions. Check there first — many data questions such as cookie clearing and login history are answered without needing to contact us directly.
We apply a few consistent practices across every account on ki66. Data is not retained beyond the period required to operate your account and meet any applicable record-keeping obligations in your jurisdiction. Access to personal data within our team is restricted to staff who need it to operate your account or respond to your request. We do not use your data to build advertising profiles or share it with marketing networks.
We use session cookies for login continuity and preference cookies for display settings. You can clear all cookies in your browser at any time without losing your account — just log back in.
Passwords are stored as hashed values; we never hold your plain-text password. If you suspect your account has been accessed without your permission, change your password and contact support immediately.
Personal data tied to an active account is retained while the account is open and for the period required by applicable law after closure. Transaction reference data for Nagad and Upay is kept for financial reconciliation purposes.
When this policy changes in a material way, we will post the updated version here with the revision date noted at the top. Continuing to use ki66 after a posted update constitutes acceptance of the revised terms.
These are the questions we hear most often about data, account records and your rights under this policy. If your question is not here, reach out through live chat or email support.
We collect your name, email address and contact details at registration. If you add Nagad or Upay to your wallet, we store the transaction reference IDs needed to reconcile your account balance. We do not store your full wallet credentials.
Yes. Send a data access request through the live chat or support email listed in the Contact Us section. Include your registered email address so we can locate your records quickly. We will confirm what personal data is held under your account.
Most fields like your email address and phone number can be updated directly in account settings. If a field is locked — typically identity verification fields — contact support with your request and we will update it after verifying your identity.
We share only what is necessary. Payment processors like Nagad and Upay receive the minimum reference data required to process your transaction. We do not sell personal data or share it with advertising networks or marketing platforms.
We keep personal data for the period required by applicable law in your jurisdiction after account closure. Transaction reference data is retained for financial reconciliation. You can request deletion of non-obligatory data once your account is closed, subject to your local law and eligible region.
Where local law permits and where we are not legally required to retain the data, you can request deletion of personal data associated with a closed account. Contact us through the published support routes to start that process. Eligibility depends on your region.